FAQ

Do I need a referral for physiotherapy?


You do not need a referral to see a Physiotherapist. We are first-contact healthcare practitioners trained in the assessment and diagnosis of musculoskeletal disorders. We will always advise if it is necessary to see your family doctor at any stage. ​If you are using extended health benefits, then sometimes your insurance company will need a referral for Physiotherapy before you submit. Check this with them in advance to avoid any delays.




I have extended health benefits, can I use them?


If they cover Physiotherapy then yes you can! I have access to direct billing for the majority of insurance companies and I am happy to do this for you. If direct billing is not available on your plan, I will provide you with a receipt after each session that will include all of the details needed by your insurance company.




Do you accept WSIB or Motor Vehicle Accident claims?


Unfortunately, I am not accepting any WSIB claims at this time. I am accepting MVA clients for Physiotherapy, so please reach out to me to discuss this further.




What should I bring to our session?


It is important to wear something that you are comfortable moving in and that allows me to see the joint or area that we will be working on. If it is a lower body injury then it is best to wear shorts, and if it is an upper body injury it is best to weat a strappy top so that I can see your shoulder and back as much as possible. If you have any referrals from your doctor, or imaging results, please bring those with you as well as it will be good for me to see what the doctors have said. If there is anything else you can think of that would benefit your treatment then please bring it along (ie running shoes).





Location

Unit 4, 207 Hurontario St

Collingwood

Ontario, L9Y 1S1

mattthephysio@gmail.com

Tel: (647) 624-7022

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Opening Hours:

Mon: 2-7.30pm

Tues: 8-2pm

Weds: 2-7.30pm

Thursday 10-6pm

Friday: Closed

​​Saturday: 9am - 1pm ​

Sunday: Closed

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